Week #3- DQ2: Discerning the right kind of electronic messaging in business
First, read this short article in Forbes magazineLinks to an external site. about generational preferences with digital communication.
Second, listen to this brief radio interview by Kai Rysddal who discussed with Victoria Turk the modern etiquette (etiquette is the set of polite rules and customs) for business email.
If you have spent any time in a modern office, you will know that email can be a huge communication challenge from inappropriate jokes being shared, to negative messaging out of frustration, to abusive reply to all.
Business emails are also generational: Boomers tend to use phone calls as their primary method of communication. Gen Xers email as their primary method to phone calls for communication. But Millennials and Gen Z or Zoomers prefer much shorter and less formal methods of communication.
So which generation is right?
In your post, reflect on your own generation and your own preferences for communication in business. What are you accustomed to using in the workplace or school to communicate. This could be anything from an instant messenger, to the phone, to texting, to social media, to email, to an app.
Next, discuss how your preferred method of communication in business could be, perhaps, not the best way to communicate. What would you do to improve and get your messages across?
Discuss with your classmates and what their perceptions are for business communication.
Expectations:
Your first response should be a minimum of 100 words, due Tuesdays/Thursdays.
You should reply to a minimum of 2 other classmates’ responses with 50 words minimum, due Sunday.
To earn full credit you need to answer more than “I agree” or “good job.” Your discussion replies may ask a clarifying question, may relate and apply to another situation, or you can probe the question deeper. But it needs to have substance in order for you to earn points.
No late postings
No AI language generated posts/ChatGPT