School of Business & Quality Management
Virtual Lab 2: Fall 2024
Course Title
Operations and Supply Chain Management
Course Code
OPER307
Instructor Name
Petra Turkama
Deadline
Week 9, 25 October, 2024
Instructions for learners:
This Virtual Lab Exercise will test the learning outcome during the first weeks of the course in terms of the following Course Learning Outcomes:
ü K2 describe the scope of OM and its transformation role in converting inputs into finished goods and services.
ü S1 Apply planning and scheduling techniques for effective operations decision making
ü S2 Evaluate OM approaches to problem solving and process improvement in manufacturing and service settings
ü SD1 Develop specific action plans based on OM tools and techniques
The course topics included in the assignment are:
ü Service Design
ü Process Strategy
ü Location Strategy